Refund Policy

Effective October 13, 2026

Current purchase status
The Mythforge supporter store is closed. No supporter packages are offered for purchase on this website, and proposed package names or rewards are not purchasable offers.

Future purchases
When the store opens, review the package description and the payment provider’s terms before paying. Those terms must identify the price, duration, recurring billing if any, and applicable cancellation and refund conditions. This page does not establish a blanket “no refunds” rule or promise a discretionary refund window for a store that has not launched. Statutory consumer rights are not excluded.

Delivery problems and duplicate charges
If a future purchase is missing, incorrect, or charged twice, contact Mythforge staff privately through the Contact page with your receipt or transaction reference, Minecraft username, package name, and purchase date. Do not send card details or passwords. Staff will investigate delivery issues and coordinate with the checkout provider where appropriate. Do not purchase the package again merely to fix a delivery problem.

Provider support and subscriptions
Use the checkout provider’s receipt and support tools for payment or billing questions. If Tebex is selected, its purchase terms and payment-history tools will apply to the relevant checkout. Cancelling a subscription and requesting a refund are different actions; review the terms of the actual offer.

Rewards and reversals
Where a payment is refunded or reversed, rewards tied to that payment may be revoked under the applicable offer and provider terms. Separately earned gameplay rewards are not paid purchases and should not be removed solely because a supporter purchase was reversed.

Before the store opens
This page will be updated with the actual provider and package conditions before purchases are enabled. Contact staff if you have any questions.